“After a thorough submission and presentation process, it was my absolute pleasure to attend the British Land Supplier Excellence Awards last night in London and collect the award in the Customer Orientation category!” – Glenn Wilson.
Commenting on the awards BL said: Their mystery shopper results consistently exceed 94% – even reaching 100% – and customer feedback frequently highlights how their team goes above and beyond to create memorable, positive experiences for visitors, supported by training that includes sign-along courses and mental health first aid.
