“After a thorough submission and presentation process, it was my absolute pleasure to attend the British Land Supplier Excellence Awards last night in London and collect the award in the Customer Orientation category!” – Glenn Wilson. Commenting on the awards BL said: Their mystery shopper results consistently exceed 94% – even reaching 100% – and…
We are delighted to be a #ECHAwards2022 finalist in the “Excellence in Client & Contractor Partnerships” category for our work with British Land at Beaumont Leys Shopping Centre. We cannot wait to celebrate in April, and find out if we have won. #team #partnership. Let us know how we can help you with your #facilitiesmanagement…
What an amazing night at the Shopping Centre SCEPTRE awards last night. Lots of shortlisted finalists and a Winner for the ‘Customer Service Team of the Year’ from Old Market in Hereford. Customer Service Excellence at its best! Well done to all our teams!
We are thrilled to announce that Broughton Shopping Park has been awarded platinum status and entered into the final for the 2019 Loo of the Year Awards. At Incentive we run the cleaning and security services for the shopping centre and we are so proud of our team for achieving this. Swan Shopping Centre in…
It was a hugely successful year for Incentive FM at the SCEPTRE Awards, a great night was had by all and the victories at Crystal Peaks directly contributed to the overall win by Workman as the main Sceptre award winner for the night. Security Team of the year Winner Friars Shopping Centre Security Runner…
SCEPTRE Awards winner – Operations Manager of the Year Steve Salisbury Crystal Peaks, Sheffield Equipment and processes are only as effective as the operators behind them. To ensure the best possible results from all of Crystal Peak’s initiatives, charity work and marketing promotions, the team that must be motivated, capable and enthusiastic. The team are…
Incentive FM thrilled to be shortlisted as 2018 PFM Partnership Awards Finalists, in the category ‘Partners in Retail’ for the full list of finalists please see below! Today sees the official confirmation of this year’s list of finalists for the Partnership categories within the PFM Awards 2018. This follows an exhaustive process to ensure that…
Here are the team celebrating together in Bath their outstanding achievement of gaining the ‘Gold’ customer service level. Beth and Nicole have driven the Customer Service standards throughout the team over the last year by playing games with them and encouraging them to attend training sessions and progress themselves to the next level at all…
Very well done to Carmen Railton from St Stephen’s at the REVO Shopping Centre conference in Brighton, Carmen won an ACE Superstar award for her exceptional Customer Service skills!
SWC, part of Incentive FM Group, has been recognised for its high standard of rope access working and been awarded Corporate membership of the Industrial Rope Access Trade Association (IRATA). The body aims to promote a high standard of working practices across the industry providing clients with peace of mind that they are receiving a…
